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(2024年1月9日17:00)
1月2日に対策本部を立ち上げ、1月3日より、被害の出ているユーザー様の対応を実施しております。
1月4日には営業されていた対象地域のユーザー様に連絡を行い、状況把握を行い可能な限りの現地対応を行っております。
1月5日には対象地域ほぼ全ユーザーに連絡が取れ、対応を実施しております。ユーザー様の状況により、1月6日の対応も実施しております。
1月9日には震源地近くを含むユーザー様とも連絡が取れて状況の確認中となります。震源地に近いユーザー様以外は対応を完了しております。